Shipping policy

Processing Time
All orders are processed within 2–5 business days before shipping. Orders placed on weekends or holidays will begin processing the next business day. During high-volume periods (holidays and promotions), processing may take slightly longer—we'll notify you if there’s a delay.

Domestic Shipping (Canada)
Free standard shipping is included on all orders within Canada. Estimated delivery time: 5–10 business days after processing.

Express Shipping
Need it faster? Express shipping is available at checkout for an additional fee, with estimated delivery of 2–4 business days after processing. Exact rates are calculated at checkout based on your location.

International Shipping
[If you ship internationally: list countries, rates, and estimated delivery times. If not yet offered, state: “At this time, Muna Hair ships within Canada only. International shipping is coming soon.”]

Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Lost or Delayed Packages
Muna Hair is not responsible for delays caused by the courier once a package has shipped. If your order is significantly delayed or appears lost in transit, please contact us at [email] and we’ll help track it down.